Here are some frequently asked questions about our portrait experience.  If your question isn't answered here, please send me a note and I'll get right back to you.

 

 

I ABSOLUTELY HATE BEING IN FRONT OF THE CAMERA, I AM NOT PHOTOGENIC AT ALL, IT MAKES ME SO SO NERVOUS …
My work is not to photograph perfect women. It is to photograph everyday ones. Ambitious women. The ones who dare to dream big and break any type of ceilings. And most everyday women (me included) do not feel naturally photogenic. Good news, I am here to help with just that.

The portrait studio is a zero-judgment/ powerhouse woman safe zone and we are all part of the same team to create your beautiful portraits. I will guide you all along for you not to have to think a second. It ends up being more of a conversation through which we take pictures, more than a photoshoot per se.

Another thing I know after seeing so many clients experience it: the less photogenic you feel at the moment, the better the portrait shoot feeling will be! I know (and have witnessed it so many times) how positively impactful a great portrait of you can be. You will walk out of the studio in your full power, ready to take on the world.


I AM NOT A HUGE FAN OF THE TYPICAL EXECUTIVE/CORPORATE HEADSHOTS LOOK, I WANT SOMETHING MORE ‘ME’, MORE CASUAL, WHILE STILL PROFESSIONAL. CAN YOU CREATE THAT KIND OF IMAGES?
I am here to create the kind of portraits YOU want, not the type that I want for you.  I will work with you on the best looks for what you want to achieve, but at the end of the day, the feel of the shoot is entirely up to you.  

If, on the other hand, you don’t really know what you want and need, I've got you covered with the pre-shoot consultation and a series of questions and discussion over mood boards and other tools.​

I AM CONSIDERED DEMANDING AND VERY PICKY IN MY LIFE SO I AM AFRAID I WILL NEVER BE FULLY SATISFIED WITH MY IMAGES…
If you are someone who is drawn to my brand, chances are you're 'pickiness' is what brought you here.  I love clients who are demanding and highly selective.  It drives me to work harder for you and serve you at the highest level.​​​

I AM NOT A C-LEVEL EXECUTIVE BUT MORE OF A SOLO/MOMPRENEUR. 
WOULD A PORTRAIT SESSION WITH YOU ANSWER MY NEEDS?

Totally. You are the c-level executive of your solo business and of your life! You have a brand, you have clients, you have a message to convey through your business portraits: so yes, book a consultation for us to discuss your needs, targets & brand perception, and let’s create the professional photos you deserve!

I REALLY WANT TO HAVE A TAILORED SHOOT AND IMAGES THAT REFLECT MY BRAND, HOWEVER, I WAS NOT PLANNING ON THAT KIND OF BUDGET, WHAT DO YOU PROPOSE?
We understand that it feels a bit of an investment. However, it is an investment, not a cost. And the return is a very positive one: telling you that you will get your dream job tomorrow or reach your 6 figures sales target tomorrow would be a bit of a stretch, however, your portraits will get you noticed & remembered apart from the rest. It will set your foot at the door. A positive strong distinctive foot. The one that your target will remember for sure, feel impressed about and be left with a powerful first impression.

 

Your executive portraits will very clearly set you apart from your competitors & peers. It will be a solid support to grow your career. 

 

We are also all about making things easy, so we can definitely organize with you a payment plan at no extra charge. Let’s discuss, make things work for both of us & get your personal brand off the ground!

 
 
I JUST NEED ONE PICTURE, I DON’T NEED MORE. CAN YOU MAKE ME A SMALLER PACKAGE?
We want excellence for the women we work with. We want to go beyond average.

We are more than happy to make things smoother with a payment plan. However, we are absolutely convinced that nowadays, you need more than one portrait if you want your personal brand to have the strong impact it deserves. The ‘beginner’ mistake we all make is to use that one professional headshot for all our needs, whatever the platform, project or target.

 

Exactly like the fact that you don’t have just one personality trait, just one expertise, and just one skill, you should not have just one portrait.

 

You deserve to have different portraits to show all the facets of your personality through the different media you choose. You also need several portraits to use like real marketing tool: by adapting their use depending on the project and the target to have a full real impact. (Website, Linkedin, Facebook, Instagram, press release, Annual report, business plan, speaking engagement at conferences, podcasts, guest blogging, online articles, etc..)​

HOW LONG IN ADVANCE SHOULD I BOOK MY PORTRAIT SESSION?
My photoshoot schedule gets busy fast so I would advise booking something like 4 weeks in advance.

However, I do know that executives and business owners have some very hectic & busy lives and sometimes deadlines are much shorter: feel free to get in touch as we might be able to fit you in on an evening or a weekend morning.

 

WHEN DOES THE PRE-SHOOT CONSULTATION OCCUR?
It depends how long in advance we got in touch before your portrait shoot but it can be 1 week before the shoot, to minimum 2 days prior to your session. We want you to have the time to get the clothes you want for your session.

 

 

I HAVE A PACKED SCHEDULE: HOW LONG IS THE CONSULTATION? IS IT HELD IN YOUR STUDIO OR VIA PHONE/ZOOM?
Don’t worry, we are all about delivering the best experience in an efficient way: the consultation is around 20-30min but if we need more time to discuss all your different needs, messages, etc, we can definitely take the time needed.

As much as we love meeting our clients face to face before their professional photoshoot, time is always the barrier on our client end. So we can organize a face to face meeting, but in real life, we do use more skype, zoom or facetime most of the time.

 

I HAVE NO CLUE WHAT TO WEAR FOR MY SESSION! HELP!
Seat down, breathe… we got you covered.

First, I'm here to help with your entire process, including your wardrobe.   I'll work with you to figure out what you WANT to wear, what will photograph best, and then I'll even do some of the leg work for you and send you shopping links if that's applicable.  


HOW MANY OUTFITS CAN I BRING FOR MY PORTRAIT MADAME PRO SESSION?
There is no real limit to the number of changes as we prioritize results over quantity. We are here to tailor the portrait experience and create the best photos for you. So it can be through 2 outfits, or 5 outfits, it will all depend on your needs, objectives, and project. On average there are about 3,4 outfit changes. But again, we are not here to set some strict rules (you already face enough of those in the other areas of your life !), we are here to get a job done with excellence and care.

IS THERE A MAKEUP ARTIST OR HAIR PROFESSIONAL AT YOUR NYC PHOTO STUDIO?
For women, we definitely recommend booking our hair and make up additional options, to make sure the results are neat from scratch.

First, it is very time efficient to have everything done on-site: no need for you to run around getting your hair and makeup done. You are already too busy and your time is precious.

Second, it puts all the chances on your side for the flawless and hyper professional result you expect.

For men, feel free to ask us for a makeup and hair quote if you want that additional service.

CAN I SEE THE PHOTOS DURING MY PERSONAL BRANDING SHOOT / MADAME PRO PHOTOSHOOT?
A personal branding/executive portrait shoot is all about conveying a message and a story. For that particular type of session, we like to shoot ‘tethered’: meaning you see the images directly on a big screen. What it does is to make sure we build together the professional pictures you need through the right body language and expressions… it helps us correct and build up. You will only leave the studio when you are in full satisfaction with your images.


WHERE DOES MY PHOTOSHOOT TAKE PLACE?
We tailor your portrait shoot to your needs, so we will decide on the best location together during your pre-shoot consultation. It can be at our NYC studio in Brooklyn, it can be at your office or home in Manhattan, it can be outdoor, it can be indoor, etc. Depending on the situation, travel fees may be applied, but you will always be informed beforehand. 

Let’s discuss and see what’s best for you!

 

CAN I HAVE SOMEONE COME WITH ME AT MY BUSINESS PORTRAIT SESSION?
We are all about offering you the best possible experience. If having a friend or a spouse coming along with you to make you feel relaxed: no problem at all! The more the merrier!

If you have a business partner and you would like to create professional headshots of both of you separately and together, shoot us an email or fill in the form and we will prepare you a quote.

 

 

I AM WORKING THE ENTIRE WEEK, DO YOU ACCEPT BOOKINGS DURING THE WEEKEND?
Our clients are busy. Very busy.

So we are happy to offer portrait sessions early mornings, evenings as well as during the weekends.

 

HOW DO I PREPARE MYSELF TO MY HEADSHOT SHOOT?
Before your portrait session, we will have a pre-shoot consultation for us to discuss the message you want to convey and how you want to be perceived. We will also be able to answer all the questions you would have and guide you on your outfit choices. 

 

 

I AM NOT SURE I NEED EDITED PICTURES, DO YOU DELIVER RAW/UNEDITED FILES?
Trust us on that one. You don’t know it, but to get the type of portraits you have in mind, you do want it. Professional retouching is what sets apart an image that looks high standards and very professional (even if casual) to a low-cost cheap-looking average home-made image.

We work with a retoucher who does high-end retouching. What does that mean? It means that when you will receive your business portraits, you will not ‘see’( per se)  the editing, but you will fully recognize yourself and be like ‘Wow, it’s me, in a natural, rested, neat, ‘after-vacation’ way !’. It will be you, the absolute best version or yourself. She does magazine type of editing, which requires a lot of time and precision to be as refined as possible.

 

WILL YOU USE MY PORTRAIT ON YOUR WEBSITE / SOCIAL MEDIA / BLOG?
We are all about communication and full transparency with our clients. If you absolutely want to keep your images private, just let us know and we will not share them. We are used to working with high profile clients who need sometimes absolute confidentiality: we are happy to sign a NDA if it makes you feel safer. Let us know.

 

HOW DO I RECEIVE MY FINAL SELECTION OF PHOTOS? EMAIL? DROPBOX? TRANSFER ?
No need to have anything installed on your computer or to have any account somewhere: we will send you your files via Wetransfer. It’s fast. It’s simple. It’s easy.

 

 

INSURANCE: WHAT DOES THIS MEAN? CAN YOU EXPLAIN MORE ABOUT THIS?
Truth be told, since our first day of business, we have never had any client requiring it! But as your satisfaction is what prevails above everything else, we prefer to keep that option open. By filling the form, you will receive the portrait executive brochure which details all the conditions of this insurance.

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© 2020 by  Heather Gallaher